Privacy Policy
Last updated: January 15, 2026
At Portykas S.A.S. (hereinafter "Portykas", "we" or "the company"), located at Av. González Suárez N31-100 y Coruña, Quito, Ecuador, we are committed to protecting the privacy of our users and visitors. This policy describes how we collect, use, store, and protect your personal information in accordance with Ecuador's Organic Law on Personal Data Protection (LOPDP) and applicable regulations.
1. Information we collect
We collect information that you provide directly when using our contact form: full name, email address, and the content of your message. Additionally, we may automatically collect browsing data such as IP address, browser type, pages visited, and visit duration through cookies and similar technologies.
2. Purpose of processing
We use your personal information to: (a) respond to your inquiries and requests for information about our real estate crowdlending services; (b) improve the user experience on our website; (c) perform aggregate statistical analysis on platform usage; (d) comply with applicable legal and regulatory obligations in Ecuador.
3. Legal basis for processing
The processing of your data is based on: your express consent when submitting the contact form; our legitimate interest in improving our services; and compliance with legal obligations under current Ecuadorian legislation.
4. Data retention
We retain your personal data for the time necessary to fulfill the purpose for which it was collected. Contact data is maintained for a maximum period of 24 months from your last interaction, unless a legal obligation requires a longer period.
5. Data subject rights
In accordance with the LOPDP, you have the right to: access your personal data; rectify inaccurate data; request deletion of your data; object to processing; request data portability; and revoke your consent at any time. To exercise these rights, contact privacidad@portykas.com.
6. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes data encryption in transit, restricted access to personal information, and periodic reviews of our security practices.
7. International transfers
In the event that your data is transferred outside Ecuador, we ensure that such transfers are made to countries with an adequate level of protection or under contractual clauses that ensure the protection of your rights in accordance with the LOPDP.
8. Contact
For inquiries about this policy or the processing of your personal data, you may contact us at: privacidad@portykas.com or at our physical address: Av. González Suárez N31-100 y Coruña, Edificio Araucaria, Of. 704, Quito, Ecuador.